"Like everyone I want to help after an accident, but you always have the fear that you will make things worse.
Five days after attending a first aid and CPR training session conducted by John at First Start Medical Training,
I was able to put that training to use in a public place, when an older man collapsed, falling to the floor.
I was able to help assess his condition, send someone for help, and dissuade others from taking inappropriate action
with him. Thanks to John, for helping me learn how to help others!"
Ian J Matchett
"I highly recommend John and First Start Medical Training. John set up a custom first aid and CPR class for
my outdoor group. He tailored the class for outdoor enthusiasts. We had requested a class to address situations
that would arise during outdoor adventures. We had prepared a set of questions specific to what our group might
encounter. John was able to answer our questions and made the class fun and informative. We all had a great time
learning and left with a new confidence in our skills. An added benefit was John was able to give examples of situations
he had encountered while working as an EMT for the town. We all had a great time and passed with confidence. The teenagers
in the class did well and John was able to put at ease the few students who were queasy about the first aid process.
Thank you John and assistant Kim for your expert instruction."
Western Mass Kayakers
"John Hawley has done the CPR and First Aid training at Belchertown Day School for the past 3 years.
He consistently does a thorough job teaching both the technical knowledge and practical skills that childcare professionals
need to know. Both veteran teachers and those just starting out find that they get exactly the training that they want and
need. As Executive Director of the school, I am always assured that our staff of 22 are ably trained to respond to a situation
requiring the skills learned from Mr Hawley. I would highly recommend First Start Medical Training to anyone who wants or needs
to know what to do and how to do it!"
Paula A Perrier, Executive Director
Belchertown Day School
"My name is James Phaneuf and I own Bell & Hudson Insurance Agency in Belchertown Massachusetts.
My Staff and I recently completed a CPR and First Aid Certification program taught by John Hawley of First Start
It was so convenient having John come to our office after hours to conduct the course. Most of us were somewhat daunted by the subject matter, but John's expert training and sensitive nature guided us through the steps with confidence.
Our office is very busy with customers coming in to pay bills, update insurance information, etc... With the volume of people that we interact with, I think it just makes sense that we are trained to help in the case of an on-site emergency. John taught us that "seconds count" while you are waiting for the professional emergency personnel to arrive, and now we can make those seconds count!
John Hawley and First Start Medical Training are an excellent combination for informed, articulate and hands-on medical training. Become a better citizen and get Certified today!"
James A. Phaneuf, CIC, President
Bell & Hudson Insurance Agency, Inc.
"Excellent! Very Informative. Instructor was well versed in the latest techniques."
"Excellent class! John is a terrific instructor. Thanks to John and Laurie for arranging this training for us."
"Great job John! This was a great idea and we all got to practice our CPR and Heimlick, hone our First Aid skills
and now we are all ready for any emergency situation that may come up on the trail, river or anywhere for that matter.
Thanks again, John for offering this course."
"I have had CPR training when my kids were in scouts but I never came away with a good knowledge of how to do it.
Now I do, thank you John!"
"It was very nice to be trained in such important subjects, with such a nice group of people. I thank the teacher,
John, for his generosity with his time for us. And for Laurie for dreaming up this opportunity for us with John."